Terms & Conditions

Last Updated: August 13, 2026

Welcome to Rudraaye. These Terms & Conditions govern your access to and use of the Rudraaye website and your purchase of products through our website.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Business Information

Brand Name: Rudraaye
Legal Name: Balram Soni
Email: rudraaye.in@gmail.com
Phone: +91 89625 41819
Address: S/O Manohar, Ward No. 27, Indorama, Pithampur, PO: Pithampur, District: Dhar, Madhya Pradesh – 454775.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or proper functioning of the website.
• Use our website or content in a way that may damage our business or other users.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate.

However, minor variations in product appearance, packaging, color, or presentation may occur.

We reserve the right to update product information, modify prices, discontinue products, or limit product availability at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

The applicable price at the time of placing an order will be the price charged for that order.

We accept payments through the payment methods made available on our website.

Orders are subject to successful payment authorization and confirmation.

5. Orders and Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to accept, reject, cancel, or limit an order where necessary, including in cases involving:

• Product availability issues.
• Incorrect pricing or product information.
• Payment issues.
• Suspected fraudulent or unauthorized transactions.
• Incorrect or incomplete customer information.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Return & Refund Policy.

6. Shipping and Delivery

We aim to process and dispatch orders within the applicable processing period communicated on our website.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, operational issues, or other circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before placing an order.

8. Order Cancellation

Customers may request cancellation of an order as soon as possible after placing it.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure.

9. Intellectual Property

All content available on the Rudraaye website, including text, images, graphics, logos, product information, designs, and other materials, is owned by or licensed to Rudraaye unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, hosting providers, and other technology providers.

Your use of such services may also be subject to the terms and policies of those third parties.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

12. Limitation of Liability

To the extent permitted by applicable law, Rudraaye shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Rudraaye
Legal Name: Balram Soni
Email: rudraaye.in@gmail.com
Phone: +91 89625 41819
Address: S/O Manohar, Ward No. 27, Indorama, Pithampur, PO: Pithampur, District: Dhar, Madhya Pradesh – 454775.